Services

Services

 

Our purpose: To provide a lifeline to those in distress in Loddon Mallee, with crisis and suicide prevention services that strengthen our community and offer hope. 

 

Our Vision: A suicide free Australia 

 

Scroll

Group of volunteers in Lifeline t-shirts

About Us

Lifeline Loddon Mallee is a one of 41 independently operated Lifeline centres nationally. We operate crisis support Call Centres in Bendigo and Mildura, answering 22,000 calls from people in crisis annually.  

Our team also delivers a range of community programs, including: 

  • Counselling, fair fee access, in person or telehealth. 
  • Accredited training and education workshops 
  • A Disaster Recovery and Critical Incident Response Team Program (DR CIRT) 
  • Lifeline Loddon Mallee Thrift Stores 

Crisis Services – 13 11 14

Our crisis support services offer confidential one-to-one, short-term support with a trained Lifeline crisis supporter. 

For for people who are feeling overwhelmed or having difficulty coping we will listen without judgement and provide a safe space to discuss what's on your mind.

Explore all
Group of volunteers in Lifeline t-shirts

Counselling

We offer fair fee, shortterm counselling for the Loddon Mallee. 

You don’t need a referral. Our counsellor offers brief, focused support to help you navigate grief and loss, anxiety, depression, relationship stress and life changes. 

Sessions can be in person or online, depending on what works best for you and no mental health plan or referral is required. 

We also offer local Employment Access Programs (EAP) to a number of local businesses, who provide ongoing support to their staff, keeping them safe and well. 

Counselling
Group of volunteers in Lifeline t-shirts

Training & Education

Lifeline’s training includes a suite of programs aimed at educating community members to be able to help people in times of crisis.  

Our trainers deliver evidencebased and communityvalued programs to help people recognise, respond and refer when someone may be experiencing poor mental health, suicidality, or domestic violence.  

Programs we deliver: 

  • Mental Health First Aid  
  • ASIST – Applied Suicide Intervention Skills Training 
  • SafeTALK – Suicide Alertness for Everyone 
  • DValert & DVaware – Domestic and family violence response training 
  • Accidental Counsellor Foundations  
  • Accredited Crisis Supporter Training – pathway to volunteering on 13 11 14 
Workplace and Community Training
Group of volunteers in Lifeline t-shirts

DR CIRT

Disaster Recovery and Critical Incident Response Team Program (DR CIRT) 

Lifeline Loddon Mallee provides on the ground support to communities across the Loddon Mallee in response to critical incidents, localised disasters and other emergencies. 

This may include rapid response during natural disasters, emotional first aid during community emergencies and localised support initiatives when the region is impacted. 

This program deploys a team of qualifed staff and accredited volunteers to support people and communities following a critical incident or tragic death. 

Lifeline Loddon Mallee Thrift Stores

Lifeline Loddon Mallee currently operates two Thrift Stores in Bendigo with plans for expansion into other regions of the Loddon Mallee in coming years. 

All donations of clothing, books, homewares and furniture go to support our Call Centres and suicide prevention services. 

Help starts here

Support looks different for everyone. Use the drop down bar to find what feels right for you.